Information Technology Support Specialist

We are seeking an IT Support Specialist to join our growing team and work on-site at an exciting start-up in Redwood City, CA. The IT Support Specialist would assist with the implementation of systems across the board, understand the dynamics of working in a start-up and have a deep knowledge and understanding of the Microsoft 365 platform. The ideal candidate for this position is an experienced, friendly, and agile professional with a minimum of 2 + years’ experience with end-user-support that has the ability to present to senior staff. This position requires a can-do attitude, the ability to work well in a fast-paced, growing environment and to be personable with team members.

Job Description: 

  • Ability to work on-site
  • Implement and manage IT systems company wide
  • Assist team with usage of the Microsoft 365 Platform
  • Execute on-boarding and off-boarding IT procedures  
  • Respond to team inquiries and assist in troubleshooting and resolving challenges
  • Update, maintain, and monitor all aspects of computer networks
  • Notify team members when updates and new technology features become available
  • Resolve technical issues related to network interruptions
  • Attend in-person weekly meetings and present to senior staff
  • Maintain a working log detailing all required system updates and vendors
  • Create training materials pertaining to computer program usage and troubleshooting
  • Install and configure computer systems and applications within the company
  • Organize and file documentation pertaining to warranties and instructional guides for IT hardware/software
  • Troubleshoot routinely technical problems and perform ordinary/extraordinary equipment maintenance

Qualifications: 

  • BS in Computer Sciences preferred.  2-5 years industry experience.
  • Experience in Microsoft 365 Platform
  • Experience in MS Teams
  • Experience in MS Power Automate
  • Proficiency with MS Intune/MDM
  • Proficiency with Azure Rights management
  • Proficiency with MS Defender
  • Proficiency with MS Flow
  • Proficiency with MS Share Point
  • Proficiency with MS Exchange  

Equal Employment Opportunity 
At Biomea Fusion, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic. 

Job Type: Full Time
Job Location: Redwood City

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